Privacy Policy

TERMS AND CONDITIONS OF USE

Welcome. Below are the Terms of Use and Browsing Conditions applicable to you (the “User”), which contain the main rules that must be observed by all persons who access this website or use its tools.

By visiting this website, the User expressly declares that they have read and accepted, without restrictions or reservations, the Terms and Conditions set forth herein (hereinafter, the “T&Cs”).

For the purposes of these T&Cs, the following definitions and descriptions shall be considered for a better understanding:

Essilor: Companies directly or indirectly controlled by Essilor International S.A.S.

Portal: Refers to the electronic address of this website and its subdomains.

Anti-Spam: A system that prevents unwanted notifications, such as mass advertising, by blocking messages or moving them to a specific folder.

Spider Application: A program developed to automatically obtain information from the Internet by browsing the web as a spider.

Registration: The process of creating an Account.

Access Account: The credentials of a registered visitor that allow access to a restricted area and exclusive functionalities, defined by a username and password.

Layout: The overall appearance, design, and flow of the Portal.

Link: A term used to refer to an Internet address.

Logs: A record of activities performed by a User on the Portal.

Optical Store: A commercial establishment authorized to dispense medical devices for visual health, with or without an examination room.

User: A person who accesses or interacts with the activities offered through the Portal.

Webmastering: Includes the creation, programming, development, control, and availability of Internet pages.

1. ACCESS AND RESTRICTIONS ON FUNCTIONALITY

1.1. Users are not permitted to access the Portal's programming areas, database, or any other set of information that forms part of Webmastering activities. Any person who violates these provisions shall be subject to the applicable criminal legislation and shall be required to compensate for any damages caused.

1.2. Users are also prohibited from performing or allowing any type of reverse engineering, or from translating, decompiling, copying, modifying, reproducing, renting, sublicensing, publishing, disclosing, transmitting, lending, distributing, or otherwise disposing of the consultation tools and functionalities of this Portal.

1.3. The use of Spider Applications or data mining of any kind or nature is prohibited on this Portal, as is the use of any other automated tool not expressly mentioned herein, whether for performing operations in bulk or for any other purpose. Such use shall be subject to the applicable criminal legislation and to compensation for any damages arising from such use.

1.4. Users are responsible for having the necessary means to browse this Portal, including the requirements for Internet access.

1.5. Access to the resources and functionalities of this website may require certain requirements, such as the provision of personal data, minimum age, among others. If the User does not agree to the requirements, they must discontinue browsing, under penalty of being deemed to have acted in bad faith. In any event, personal data provided by the User will be processed by Essilor in accordance with the Portal's Privacy Policy, which may be consulted at any time.

2. GENERAL INFORMATION ABOUT THE WEBSITE AND ITS OPERATION

2.1. This Portal is made available to the public on the web in its current form and may undergo continuous improvements and updates. Essilor is not required to maintain any particular structure or layout except at its own discretion.

2.2. Essilor will use its best efforts to ensure the continuous and permanent availability of the Portal. However, the occurrence of extraordinary events, acts of God, or force majeure, such as natural disasters, failures or collapses of central communication systems and Internet access, or actions by third parties, which may totally or partially affect the availability of the Portal, are events beyond Essilor's control, monitoring, and responsibility and, therefore, shall not give rise to any liability on the part of Essilor.

2.3. Essilor shall not be liable for any damage, harm, or loss to Users' equipment caused by failures in the system, server, or Internet connection, nor for the consequences of actions by third parties, including the actions of malicious software such as viruses, Trojans, and other software that may in any way damage Users' equipment or connection when accessing, using, or browsing this Portal, as well as during the transfer of data, files, images, texts, audio, or videos contained therein, except for liabilities established by law relating to the processing and handling of personal data in its capacity as Data Controller.

2.4. Users shall have no right to make claims regarding the Portal, nor may they claim compensation or damages if the Portal remains offline, regardless of the reason.

2.5. Essilor shall not be responsible for Users' actions when using its Portal. Each User shall be responsible according to the manner in which the platform is used.

2.6. The Portal contains links that may lead to other websites, information, or resources provided by third parties, which are provided solely for the User's information. Such links and any information that the User may obtain through them shall not be interpreted as having been approved or validated by Essilor. Consequently, Essilor shall not be liable for any damages that the User may suffer as a result of accessing and/or using such links or external portals. Where the User provides personal information on third-party websites, the processing of such information shall be governed by the respective policies of each website.

3. COOKIES

Our Portal uses Cookies. Cookies allow the Portal to respond to your preferences while you browse it. If you wish to restrict or delete Cookies from our Portal, please select the appropriate option in your Internet browser settings. The browser's Help function should indicate how to do so.

Users, as personal data subjects, have the right to:

• Receive confirmation that their data is being processed;

• Access their data in an easy, direct, and secure manner;

• Correct incomplete, inaccurate, or outdated data;

• Request the anonymization, blocking, or deletion of unnecessary or excessive data, or data processed in violation of the applicable legislation in the country where the User is domiciled or resides;

• Request the portability of their data to another service or product provider, by express request, unless such data constitutes a trade or industrial secret;

• Receive information regarding the sharing of their data;

• Receive information regarding the possibility of withholding consent and the consequences of refusing to provide it;

• Withdraw consent to the processing of their data and request the deletion of data processed on the basis of their consent, unless such data must be retained in the relevant database due to a legal obligation or because it is required to fulfill contractual obligations;

• Request a review of decisions made solely on the basis of automated processing of personal data that affect their interests, including decisions intended to determine their personal, professional, consumer, and credit profile or aspects of their personality; and

• Object to processing where there has been a failure to comply with the applicable legislation on the protection of personal data in the country where the User is domiciled or resides.

• Exercise any other rights provided under the applicable legislation on the protection of personal data in the country where the User is domiciled or resides.

The rights indicated above may be exercised by contacting Essilor's Privacy and Data Protection team at privacidad@essilor.com.ar.

In the event of inquiries, complaints, or claims, the User may submit their requests to the aforementioned email address, and such requests will be handled in accordance with the terms established by applicable legislation.

4. COMMUNICATIONS FROM ESSILOR TO USERS

4.1. Essilor will use email communications as its primary communication channel (either through direct mailing or through direct mailing by business partners and optical stores), but may use other means of communication provided that the User's information has been correctly provided.

4.2. Users are solely responsible for receiving communications. Therefore, it is essential that they always provide Essilor with correct and accurate information and keep such information up to date.

4.3. Users are likewise responsible for configuring their Anti-Spam systems so that they do not interfere with the receipt of Essilor's communications and materials. No excuse shall be accepted in the event that an email could not be accessed due to such blocking or a similar filter.

5. USER PRIVACY ON THE PORTAL

5.1. Essilor has a Personal Data Processing Policy governing the processing of registration information and other information collected through this Portal.

5.2. This Policy forms an integral and inseparable part of the Terms of Use and Browsing Conditions of this Portal and may be consulted by the User at any time through the link located at the bottom of the website.

5.3. If any provision of the Personal Data Processing Policy conflicts with any other provision of the T&Cs, the provision with the more specific wording shall prevail.

5.4. The Portal is not intended for use by minors. Therefore, if a minor provides their information through the Portal, the minor's Legal Representatives must authorize, through the corresponding form, the processing of the minor's data and provide their consent, indicating that they are acting on behalf of and representing the minor. If information belonging to minors is received without being able to confirm that consent has been provided by their Legal Representatives, such information will be immediately deleted from the Portal and the User will be blocked.

6. PORTAL OBLIGATIONS

6.1. Essilor undertakes toward its Users to:

• Use its best efforts to maintain a secure digital environment, except in the event of destructive acts by third parties that go beyond the efforts made, in which case Essilor shall not be liable for damages arising from such harmful conduct.

• Preserve the functionality of the website, maintaining working links and using a layout that supports usability and navigability, facilitating browsing in the best possible manner.

• Present the functionalities in a clear, complete, accurate, and sufficient manner so that Users have an accurate understanding of the operations performed.

• Guarantee, through the state of the art available, the secrecy and confidentiality of data entered into the functionalities offered through its Portal, making such data accessible only to persons authorized by the User, in addition to the access performed directly by the User.

7. USER OBLIGATIONS

7.1. Users undertake to browse the Portal in an ethically responsible manner, always respecting the conditions governing its use.

7.2. When providing data and information to Essilor, Users undertake to do so with a commitment to truthfulness and authenticity, under penalty of the application of legal sanctions, compensation for any person they may harm, and deletion of their access account to this Portal.

7.3. In the event of damage to the Portal or to third parties, the responsible party undertakes to fulfill all obligations to compensate the affected person. Essilor shall not be liable for such damages.

7.4. Users must use the resources of this Portal solely for the purposes for which they were established, under penalty of the application of legal sanctions, compensation for any person they may harm, and deletion of their access account to this Portal.

7.5. Users must maintain the confidentiality of their access account information with respect to third parties and must not disclose or share their password with anyone, under penalty of account deletion and liability for any damages arising from improper disclosure.

7.5.1. If the User suspects that the confidentiality of their password has been compromised, they must change it as soon as possible. If they are unable to access the Internet, they must seek assistance through the available channels.

7.5.2. In the event of suspected compromise of the Portal's security, inconsistencies, or workflow problems, the User may report the incident through the contact form available on the website.

7.6. Users must refrain from sharing on the Portal:

• Photos containing nudity, aggression, or sexual content.

• Insults or offensive material of any nature.

• Content that restricts the individual rights and freedom of choice of Users.

• Religious content that offends or causes suffering to any type of belief.

• Homophobic content or content arising from prejudice based on Users' sexual orientation.

7.7. A team responsible for moderating the Portal's communication channels is expressly authorized to remove any type of inappropriate content transmitted by any User.

8. COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS OF THE PORTAL

8.1. The commercial use of the term “Essilor” as a trademark, business name, or domain name, as well as the content of the Portal's pages, programs, databases, networks, and files, are the property of Essilor and are protected by copyright, trademark, patent, industrial model, and industrial design laws and international treaties.

8.2. By accessing this Portal, Users declare that they will respect all intellectual property rights and all rights arising from the protection of trademarks, patents, and/or industrial designs filed or registered in the name of Essilor, as well as all rights relating to third parties that may be or have been made available in any way through the Portal.

Mere access to the Portal does not grant Users any right to use the names, titles, words, phrases, trademarks, patents, industrial designs, literary, artistic, or musical works, images, data, information, or any other materials made available therein.

8.3. Reproduction of the aforementioned content is prohibited, except with Essilor's prior written authorization or where such reproduction is intended exclusively for personal use, without Users acquiring any rights whatsoever over such content under any circumstances.

8.4. Only the temporary storage of this Portal and its content is permitted. Its use for commercial, advertising, or any other purpose that contradicts the purpose for which it was created, as defined in this document, is prohibited.

The reproduction, distribution, and disclosure, in whole or in part, of the texts, figures, and graphics comprising this Portal are likewise prohibited without Essilor's prior and express authorization. The printing of copies for personal use and archival purposes is permitted, provided that no portions are separated in a manner that prevents a faithful and accurate understanding of their content and purpose.

8.5. Users assume all civil and/or criminal liability for the improper use of information, texts, graphics, trademarks, works, images, and, in general, any type of intellectual or industrial property right belonging to this Portal.

8.6. Any other use of authorized material, including for editorial, commercial, or advertising purposes, may only be carried out with Essilor's prior and express consent.

Through this provision, Users acknowledge that commercial use is not authorized and that they may incur civil and criminal liability for violations of copyright law.

8.7. Any reuse of authorized material shall be subject to a new authorization from Essilor.

8.8. Authorization to use the requested material may not be transferred to third parties, even if such third parties are affiliated with or otherwise associated with the authorized party.

8.9. Any use not contemplated in the aforementioned authorization shall be considered a violation of copyright and shall be subject to the sanctions established under the applicable legislation protecting copyright.

8.10. The use of the functionalities offered shall be provided in the form of services.

9. MODIFICATIONS

9.1. Essilor reserves the right to modify, limit, remove, or add to these Terms and Conditions, as well as their functionalities, at any time.

Any modifications, limitations, deletions, or additions to this document will be published on the Portal. Therefore, Users are responsible for keeping themselves informed of the current version.

10. TERM

10.1. The Portal shall remain available for use for an indefinite period. Accordingly, the Terms and Conditions described herein shall remain in effect for the same period.

However, Essilor reserves the right to discontinue the use of the Portal at any time. Such situation will be communicated through its website or by any other means deemed effective.